FAQ

How long will it take to process & ship my order?
- Orders will be processed within 1-2 business days (excluding weekends & holidays) and will be shipped via USPS. Typical USPS delivery takes about 4-6 business days. The Words in Red is not responsible for packages that are damaged or lost by USPS. However, we will work with you to make things right. 
-Successful orders will receive an email confirmation with the order details. If you do not receive an email, please check your spam filter or contact us for confirmation.
-The Words in Red is not responsible for incorrect address information entered during checkout. Please review your shipping information to ensure all is correct before placing your order.
-If you have any questions or concerns regarding your order, please email us at [email protected]

What shipping options do you currently offer?
-All orders are subject to a flat shipping rate. (This fee can change at any time). Currently, we only ship within the U.S. but hope to expand internationally in the future. Please check back for updates.

What forms of payment do you accept?
We currently accept Paypal, VISA, & Mastercard (managed via Stripe)

What is your return policy?
We are thankful for all who purchase from our site and want our customers to be happy. If you are dissatisfied with your purchase, please email us at [email protected]